Connection to the water supply networks
 

This section provides the following information:

  • Information as to who may be connected and who may offer the service;
  • Information as to the connection procedure:
- Filing written application from the candidate to the operator to find out what are the terms and conditions for the connection and for the provision of initial data;
- Conclusion of preliminary agreement;
- Development of an investment project;
- Coordination of the investment project for the new water diversion with the water supply operator;
- Conclusion of final agreement for provision of the water supply services.

 

Who can be connected to the water supply network and who can offer the service?

The owners and the persons having a material right to construction or right to use a property can connect to the water supply network. Art. 2 of Ordinance No 4 of 14 September 2004 on the terms and conditions for connection of users and use of the water supply and sewage systems sets out the providers of the water supply service, namely – commercial entities having as their object of activities water supply, sewage and / or treatment of water, herein referred to as “operators". A list of the operators providing WSSN services is available on the website of the Energy and Water regulatory Commission (EWRC).

 

What is the procedure to connect to the water supply networks?

Filing a written application by the candidate to the operator to find out what are the terms and conditions for the connection and for the provision of initial data

Filing a written application by the candidate to the operator to find out what are the terms and conditions for the connection and for the provision of initial data

Required documentation to attach to the application in accordance with art. 13, para 2 of the Ordinance:

  • Exact address and intended purpose of the property to be supplied with water;
  • Quantities and pressure of required water flows for drinking and household, technological and fire protection needs;
  • Deadline for commissioning of the site – for sites under construction;
  • Copy of the title deed for the property to be supplied with water or established right to construction on a third party property;
  • Copy of the design plan of the property to be supplied with water in the cases when the issuance of such permit is compulsory;
  • Drawing, plan or project design, justifying and proposing the location of the connection of the property to the water supply diversion.

Based on the written application the operation performs an inspection in respect of the connection and provides the candidate with the initial data and terms of connection within 15 days.

Conclusion of a preliminary agreement

Conclusion of a preliminary agreement

This agreement sets out the rights and obligations of the operator and the user of the service in accordance with the general terms and conditions, technical requirements for the connection, and the terms and conditions and deadline for the conclusion of the final agreement.

Development of an investment project

Development of an investment project

Investment projects are developed by designers based on the preliminary inspections and the preliminary agreement.

In accordance with art. 139, para 1 of the Spatial Development Act (SDA) investment projects may be developed during the following phases:

  • Preliminary design;
  • Technical design;
  • Blueprint (working drawings and details).
Coordination of the investment project for the new water diversion with the water supply operator

Coordination of the investment project for the new water diversion with the water supply operator

Following the development of the investment project in accordance with the initial data provided, the selected operator clears the investment project.

The clearance procedure is performed by filing an application in a standard form from the candidate to the selected operator.

Conclusion of a final agreement  for provision of water supply services

Conclusion of a final agreement  for provision of water supply services

New application in a standard form is filed to the respective operator for signing of the final agreement for connection to the water supply services (WSS).

After signing of the agreement the operator ensures the construction of the water supply diversion and connects the site to the water supply system in accordance with the terms and conditions of the signed agreement and in compliance with the regulatory provisions.

Sample information regarding the documentation, content and water tariffs in the process of connection to the water supply network in Sofia Municipality is available on the website of  Sofiyska Voda.

A template of a final agreement is available on the website of ViK EAD Bourgas.

Please, bear in mind that these documents may differ with the different WSS operators and you have to check the exact templates on the respective website or  directly with the respective WSS operator on the territory where you business operates.

 

Term

The duration of the connection procedure varies with the different operators, but there are stages, for which there are deadlines set out by regulation:

  • Inspection for connection – 15 days – art. 13, para 4  of the Ordinance.
  • An agreement for the provision of the WSS is offered by the operator within one month after the request of the user – art. 14,  para 1 of the Ordinance.

 

Fee

The fees for the services split by the separate phases of the procedure for the connection to the water supply network are set by the respective water supply company.

 

For more information
For more information

Additional information is available on the website of:

  • The websites of all water operators throughout the country.

 

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Operational Programme
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